Training for and knowing how to react in the instance of a dynamic critical incident are essential for handling the situation. Our host discusses a case that involves a clerk who works at a convenience store that has been help-up a few times since she has worked there. After experiencing this situation multiple times, she was tired of feeling like she wasn’t in control, so she took the proper steps and enrolled in a firearm training class. The next time a criminal attempted to walk into her store with a pistol and rob the place, she reacted quickly and appropriately, getting off an effective shot before the intruder knew what hit him. This is a perfect example of a person taking control of their safety.